Above and beyond pointless ranting, there is a definitive rise in delays to respond and little mistakes.

To be fair to Debbie, she took over for: Amie, Noreen (and now apparently Brent?). That's a lot to fill in for.

I guess some new hiring in the customer support area would help and might prevent the beginning of a bad reputation because of... pointless ranting! smile
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E = MC2 = ((2M80 + VP180 + 4QS8)/(EP800 + EP500))^(ADA1500 x D2v)
AxiomAir/6xM2/4xM22/2xVP150/2xM3