Axiom Home Page Forums General Discussion Advice from Axiom Owners Axiom vs. av123's Rockets

I would agree Rick, I don't know to many companies where the owner actually is willing to fly around the country to people's houses and help setup their systems. Sounds like pretty good Customer Service oriented practices to me.

Bob, for your information, AV123 has made things right with that person. Do you think Axiom has never had such issues, or any other manufacturer for that matter? Sure we are going to defend the company we believe in, why would AV123 be any different. You have hot been around long enough to remember the countless people that have come to our website and other forums (made 1 post and then dissapear) to trash Axiom. 9 times out of 10 it is just a simple misunderstanding, and things should have been handled differently than spewing crap on the forums.