Got a call from Sales Andrew yesterday and i followed up with him today. Tried calling three times from yesterday to day and got him on the third try.
Not bad overall, but still not like years ago when the phone was answered by someone all the time, first try in my experience.

Amp is going to be returned for assessment and repair. Gotta dig out that original box now...

"Those who preach the myths of audio are ignorant of truth."