I wasn't able to reach them in a couple of days. I wanted to trade in a VP180 v3 for V4. I would like to know if I need to ship my V3 back to them. The unit is big and heavy and I don't have a proper package for it. If they have any drop-off locations available in Toronto area, that would be great. Does anyone have experience with this?
When you get in touch with them and arrange the deal, simply wait for the new one to arrive and use the packaging from the V4 to ship back the V3.
There are no drop off locations, you will need to ship to Axiom HQ in Dwight. If you have a free couple of days, Dwight is a few hours from Toronto and a nice area to visit - you may find it a nice drive and the staff will be happy to give you a factory tour!
