But what would the dealer have to lose? Bob's already bought the Axioms, the Paradigm dealer has the opportunity to convince him the 'digms are better, and return the Axioms under the 30 days. This way, Bob can know one way or the other, which he prefers, and the dealer has a chance to "steal" a sale. It's a win/win for Bob either way and the dealer would "break even" at worst. Maybe it could be done after hrs, but the point is the sale is already complete on the Ax's and the onus falls on the 'digm dealer to prove his are better and make a 'new' sale.

Last edited by Adrian; 02/17/09 11:27 PM.
Half of communication is listening. You can't listen with your mouth.