Originally Posted By: Micah
How do they handle an issue with a bad driver anyhow, does anyone know? Like to I have to pack this one up, send it in and then they'll ship a new one out to me? Or do they send the new one out, I replace it and then send the old one back?


They send the replacement, then you use the box they sent the replacement in to return the defective one. At least, that's how it was for me.

My fingers are crossed that this is the end of the line for your problems. You may remember that it took a long time for me to get my perfect pair of EP800s. Between cosmetic damage and faulty electronics, it was a lot of grief. I'm glad I had the patience to let it all get sorted, though, as I'm certainly enjoying them now. Hang in there.