Axiom Home Page Forums General Discussion Home Theater The world's newest Axiomite it born...

I am mystified. I did the battery test (cool test) and they are indeed in-phase, and both working. I guess the eyes are easily tricked because my fiancee and I both could have SWORE they moved independently from each other... that's crazy.




Oh yes, I certainly haven't left all this up to one track on one movie. It's present in just about any action movie I play with a lot of LFE in the sound track. One of the very few songs that can get them to 'pop' is Madonna's 'Rain'. After I played 'Iron Man' again and discovered the problem persisted, I turned all of the speakers besides the EP800 off and played 'Rain' at -10 on the Denon (for all you who don't own a Denon, my 4802's volume knob goes from -70 to +12) and they started popping then as well. Watching the drivers, they make the sound while they seem to be traveling at maximum excursion. But very few music tracks can actually push a subwoofer that far. It's mostly only in movies during scenes that have 'inaudible' soundwaves flowing heavily that push my drivers to react this way. Man this just totally has me befuddled. How on earth can I change out all of the components in this thing and there still be a problem???

Here are the facts, it was shipped with a bad amp. It started blowing fuses on the first day I had it, and that was a clear indication that the amp was toast. So they shipped me a new amp. I installed it and it worked like a dream. Then the first time I put a movie in (I believe either 'Iron Man' or 'Dark Knight') I noticed the speakers seemed to be bottoming out. After listening very close to a few more movies I realized there definately was some sort of problem. After much experimentation with placement, tightening things down, and getting it away from anything that it might be too close to and possibly making the 'rattling' sound, it did indeed seem as though one or both of the drivers were bad. So I sent off for a new driver, thinking that perhaps the faulty driver had burned up the amp while it was trying to push it! I received the new driver, installed it, and found that I hadn't solved the problem. Now my theory changed to the fact that the amp had been bad from the get-go, and most likely damaged both drivers accordingly. So I sent off for another driver, received it today, intalled it, and still with the fucking 'popping' sound... WHAT THE HELL COULD IT BE?????

I'm just so frusterated (not with Axiom, they have done anything and everything I've asked of them with more professionalism and genuine interest in resolving my issues as I've ever seen a company treat a customer with a problem.... my hat is off to you Axiom, and all of the truely great people working for you) and grumpy (nor with anyone on this forum, everyone's suggestions have been welcomed and appreciated... thank you all), because nothing seems to be able to phase this problem in the least. I mean how could it be that such a seemingly minor difficulty would absolutely refuse to react to any logical solution? It's wearing me out.

I can try the MP3 player test, but first I'll have to get a cord to connect it. When I connect it, will it just play the bass track? I suppose it could be the Denon's line out, but shouldn't the DSP chip refuse to allow it to bottom out reguardless??? That's what really has me blowing fuses in my brain, I can't understand how this could possibly be happening? At this point the only other far-out possibility that I could even fathom is that the cabinet itself has a flaw (after all it's the ONLY thing left that we haven't tried switching out yet eh) that creates the 'popping' sound whenever the bass gets really, really low.

I suppose I have been just a bit too patient. I guess there is a time when you just have to throw in the towel and say, "I give up", and let the professionals handle it. I didn't think it would be this difficult. How many things can go wrong with a subwoofer anyhow? Seems to me as if we've pretty much covered all the bases, and yet we've gotten nowhere. It's as if God just doesn't want me to have the ultimate subwoofer in my HT. Why God, what have I ever done to deserve this??? (don't answer that)


CALGON TAKE ME AWAY!!!!!!!!!!!!!!!!!