Relative to Axiom staff reactions to the forum, I was enjoying this delicious beer from Lagunitas the other day.
I like the idea of Axiom throwing a bit of resource at technology. I know that a good part of what makes Axiom special is the personalized, beyond-the-call service they provide. HOWEVER, there is also anecdotal evidence that lots of people like to communicate via email instead of phone, and that some of those people have at times not felt well-served.
I do with the store-front and other pages were a bit more elegant.