If you are ever looking for a GMG dealer, go see Thomas from Maxzim http://www.maxzimmaple.com/green-mountain-pellet-smokergrills.html they are the best when it comes to customer service with these grills. Had nothing but good answers to all my gazillion questions and he had the best attitude from all the GMG dealers in Ontario I called, he also gave me a ton of pointers like the frog mats ect ...